Overview: Our super-speed, electronically driven workplace has begun eroding our ability to talk and, what's more, to listen. Yet we must all keep presenting ourselves and our ideas verbally, in person, to make that final sale or get ahead. That means you need new verbal and visual approaches to everything from giving a presentation, handling a client, making an impact at a meeting, or just selling yourself. Sonya Hamlin is one of the country's leading...

"A hands-on blueprint for reliably creating page-turning content (without pulling out your hair) .In the revised and updated edition of Everybody Writes, veteran content marketer and author Ann Handley delivers expert guidance and insight into the process and strategy of content creation, production, and publishing. With practical, how-to advice designed to get results, this new edition features updated examples and developments, as well as a brand-new...

Lilyan Wilder is a communications expert who has worked with the world's most notable public figures, broadcast correspondents at ABC, CBS, NBC, and CNN, and many Fortune 500 companies. Her clients have included media icons Oprah Winfrey and Charlie Rose, former President George Bush, John Scully, and Katherine Graham. 7 Steps to Fearless Speaking will teach you how to cope with panic, avoidance, and the trauma of speaking as you give the gift of...

From Toronto to Thailand, this resource is a comprehensive guide to mastering the customs and nuances of cross-cultural business communication.

The actor and founder of the Alan Alda Center for Communicating Science traces his personal quest to understand how to relate and communicate better, from practicing empathy and using improv games to storytelling and developing better intuitive skills.

"A linguistically informed look at how our digital world is transforming the English language. Language is humanity's most spectacular open-source project, and the internet is making our language change faster and in more interesting ways than ever before. Internet conversations are structured by the shape of our apps and platforms, from the grammar of status updates to the protocols of comments and @replies. Linguistically inventive online communities...

"Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the...

For close to three decades, “Fundamentals of Project Management” has helped people tackle the complexities of the job. Succinct and easy to read, the book simplifies concepts, answers questions, and helps tame the chaos that can erupt as projects move from planning to completion. The Sixth Edition of this trusted bestseller offers the practical guidelines and tools project managers have come to expect, along with new information explaining changes...

Dive into the eagerly anticipated fourth installment of the captivating series, Voices of Inspiration. Unveil the treasure trove of wisdom, insights, and narratives from 15 remarkable authors united in their mission to share tales of triumph. From conquering adversity to realizing aspirations, each storyteller offers a distinct perspective, igniting a spark of inspiration within. Embark on this transformative journey through the compelling narratives...