When someone hurts us, our natural response is to strike back. Rather than forgive, we want to return the pain and suffering. Rather than let go, we cling to our rocks of resentment, our boulders of bitterness. The result? We struggle under the weight of our grievances - all because we find it too hard to forgive.

"The best predictor of success in life, in love, and in leadership is your proficiency at please, sorry, and thanks. Those three words are the foundation of all healthy relationships and successful careers. Those three words are the only ceiling on achieving your dreams. Those three words will determine how happy you are"--

" On April 19, 1995, Kathy Sanders' life was forever changed when a bomb exploded and destroyed the Alfred P. Murrah building in Oklahoma City, killing her two grandsons Chase and Colton. For a while after her grandchildren died, Kathy struggled with coping and wondered if the God she'd worshipped all her life even existed. After struggling through bitterness and contemplating suicide, she turned to the Lord and asked what He'd have her do. She was...